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Personal Injury Claims Solicitors

Supermarket Accident

Ms G brought a claim for personal injury and after she was involved in an accident at a supermarket. The incident occurred when Ms G was pushing a trolley in the soft drinks section, during which her feet became momentarily stuck on something on the floor. As they were so stuck, she turned and in the process twisted her knees, in particular her right knee, sustaining injury. The case was handled by the firm’s senior partner, Mr Robert Gray.

As a result of the accident, Ms G sprained the ligaments in her right knee. This injury was in addition to a pre existing condition that Ms G already had with her knees. The symptoms in her knee were ongoing and consequentially, Ms G was unable to partake in some of her favourite activities such as dancing and badminton. The appointed expert believed that the injury sustained via the accident was at least 50% to blame for her ongoing symptoms and felt that any pain experienced 18 months after the accident would be purely down to her pre existing condition.

Ms G had to make adjustments due to the injury she sustained. She changed her car from a manual to an automatic, which was more expensive. In addition, she hired a cleaner and a gardener as well as having her food delivered to her. This was all deemed to be reasonable by the expert. A short while after the accident, Ms G started a new job. Unfortunately due to its nature, the job caused an exacerbation of her symptoms. She experienced difficulties with mobility in the right knee and these resulted in her resigning from her post. The injury also caused Ms G to turn down other job offers and interviews due to her lack of fitness. Overall, Ms G felt that the injury had made a significant impact on her future career as she believed it had prevented her from gaining potential promotions and increased salaries.

The main bone of contention in this case was the issue of liability. Liability was denied by the Defendant’s solicitors as they believed that the Defendant had a reasonable system of cleaning and inspections in place at the store. Furthermore, it was alleged that Ms G was to blame for her injury as she failed to take any adequate care for her own safety. This resulted in an offer being made by the Defendant’s solicitors of a 50/50 split on liability. This offer was rejected and we were able to secure her an 80/20 split on liability in her favour leading to a satisfactory settlement of several thousand pounds.

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